bk99com Privacy Policy – Your Information Is Completely Secure

bk99com The operating company has prepared this Privacy Policy so you can clearly understand what information we collect about you, how we use it, and how we keep it secure.

bk99comBy using the website, mobile app, or any services of, you are agreeing to this Privacy Policy. We commit to keeping your personal information protected, confidential, and secure at all times.

This policy was last reviewed and updated on 1 January 2026. Members will be notified of any significant changes via email or in-app notification.

bk99com Only information essential to providing our services is collected. A breakdown by category is listed below:

bk99com Data is collected through the following methods:

• Directly Provided Information: Information you provide directly when filling out the registration form, completing KYC verification, contacting support, or participating in surveys.
• Automatic Collection: When you use our website or app, cookies, log files, and web beacons automatically collect certain information.
• Payment Providers: Transaction confirmation details from bKash, Nagad, or other payment services are received at the time of deposit or withdrawal.
• Third-party verification services: Trusted verification agencies may be used to confirm identity during the KYC process.

Collected information is used solely for the following purposes:

1. Account management and verification: Verifying your identity, keeping your account secure, and completing the KYC process.
2. Service delivery: Ensuring betting, gaming, payment processing, and customer service operations.
3. Ensuring Security: Preventing fraud, money laundering, and other unlawful activities.
4. Personalized Experience: Showing you relevant games, promotions, and offers based on your preferences.
5. Meeting legal obligations: Meeting regulatory requirements and fulfilling legal obligations.
6. Service improvement: Analytics data is used to fix platform issues and develop new features.
7. Contact: Sending important updates, security alerts, and promotional offers (subject to your consent).

bk99com firmly commits that your personal information will never be sold to any third party. However, data may be shared in a limited manner under specific circumstances:

• Payment Providers: Only the financial information required to process transactions is shared with providers such as bKash and Nagad.
• KYC Service Provider: Identity document information shared with accredited verification agencies for identity verification.
• Technology Partner: Cloud server and technology service providers supporting platform operations — always under confidentiality agreements.
• Law enforcement agencies: We may be required to disclose information to government authorities pursuant to a court order or legal obligation.
• Company Restructuring: In the event of a business merger or acquisition, data may be transferred — members will be notified in advance.

bk99com Uses cookies and similar technologies to enhance your experience. We use the following types of cookies:

• Essential cookies: Maintains login sessions and ensures site security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: To remember your preferred language, theme, and other settings.
• Analytics Cookies: To understand how the site is used — which pages are most visited, where issues occur, and more.
• Marketing Cookies (Optional): To show you relevant promotions based on your preferences. You may opt out at any time.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain site features to stop working. For more details, please see our Help Center View.

bk99com The highest industry standards are followed to protect your information:

• 256-bit SSL/TLS Encryption: Military-grade encryption applied to all data transfers.
• AES-256 Database Encryption: Data at rest is encrypted as well.
• Two-Factor Authentication (2FA): Prevents unauthorized access to your account.
• Regular security audits: An independent team of third-party experts conducts security audits every quarter.
• Limited Access Policy: Only authorized personnel have access to specific data.

Data retention period: Data for active accounts is retained for as long as the account remains active. Following account closure, financial records may be kept for up to 5 years as required by law, after which they are permanently deleted.

bk99comAs a member of, you have the following rights:

bk99comservices are intended solely for users aged 18 and above. We never knowingly collect personal information from minors.

Age verification is mandatory at registration. Date of birth is verified during the KYC process. If a minor is found to have created an account, it will be immediately suspended and all collected data will be deleted.

bk99com Servers located in multiple countries are used, which means your data may be processed outside of Bangladesh. However, we ensure that:

• Data transfers are only made to countries that comply with international privacy standards.
• All data transfers are conducted through encrypted channels.
• Strict data processing agreements are in place with all international partners.
• GDPR and international data protection standards are strictly followed.

bk99com reserves the right to update this Privacy Policy as needed. For any significant changes:

• Members will be notified by email at least 30 days before any changes take effect.
• A clear notice will be displayed at the top of the website.
• The update date will be shown at the top of the page.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. If you do not agree to the changes, please request account closure.

For any privacy-related questions, requests, or complaints, please contact our Data Protection Officer: